Support · NoBrandUSA

Useful support.

These are the parts that matter: how to contact us, what information helps when something breaks, and what the service actually does. The rest is bureaucracy.

Contact

If something breaks or you want to propose a real improvement, this is the channel.

nobrandsusa@gmail.com

Frequently asked questions

Does the app require an account or registration?

No. You can use it without creating an account or signing in.

Where does the information come from?

Mainly from OEPM and EUIPO, plus complementary product data, technical caches, and internal rules.

What if a brand is missing or the result is uncertain?

That can happen. Some queries stay as unknown or return multiple candidates. Review the detail or send feedback.

Are my data stored on a server?

Your personal history is not. To answer searches and protect the service, the app does send the query and minimal technical data to the backend.

Is the app free?

Yes, in the current version: no ads, no in-app purchases, and no subscriptions.

Does it work offline?

You need Internet access to search. Your local history can still be reviewed offline.

What iOS version do I need?

NoBrandUSA requires iOS 26 or later.

What does the connectivity monitor do?

It shows network type, IPv4/IPv6 support, Wi-Fi latency, Low Data Mode, and more. It exists to diagnose real failures.

Reporting bugs

If you write without context, you are sending noise. Include at least this:

Field Example
App version 1.0.0
iOS version iOS 26.0
iPhone model iPhone 17 Pro
Problem description What exactly happens
Steps to reproduce If possible

Suggestions and feedback

  • New features with a clear use case.
  • Interface improvements that reduce actual friction.
  • Copy or translation errors.
  • Performance or UX problems you can reproduce.

If the idea does not improve clarity, speed, or reliability, it is not a priority.

Useful links

About NoBrandUSA

NoBrandUSA exists to help you make better-informed buying decisions by identifying who is really behind brands and products with the best evidence available for each search.